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UNE-ISO 10003:2018

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UNE-ISO 10003:2018

Quality management -- Customer satisfaction -- Guidelines for dispute resolution external to organizations

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Author AENOR
Editor AENOR
Document type Standard
Format File
ICS 03.120.10 : Quality management and quality assurance
Number of pages 51
Replace UNE-ISO 10003:2008
Cross references ISO 10003:2018 Identical
Year 2018
Document history UNE-ISO 10003:2008
Country Spain