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UNE-ISO/IEC 20000-1:2011

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UNE-ISO/IEC 20000-1:2011

Information technology. Service management. Part 1: Service Management System requirements

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Author AENOR
Editor AENOR
Document type Standard
Format File
ICS 03.100.99 : Other standards related to company organization and management
35.020 : Information technology (IT) in general
35.080 : Software
35.240.01 : Application of information technology in general
Number of pages 38
Replace UNE-ISO/IEC 20000-1:2007,UNE-ISO/IEC 20000-1:2007/1M:2009
Cross references ISO/IEC 20000-1:2011 Identical
Year 2011
Document history UNE-ISO/IEC 20000-1:2007,UNE-ISO/IEC 20000-1:2007/1M:2009
Country Spain