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While the project management body of knowledge is embraced by disciplines ranging from manufacturing and business to social services and healthcare, the application of efficient project management is of particularly high value in science, technology, and engineering undertakings. STEP Project Management: Guide for Science, Technology, and Engineering Projects presents an integrated, step-by-step approach to managing projects in these complex areas, using the time-tested concepts, tools, and techniques of the Project Management Body of Knowledge (PMBOK®).
STEP is an acronym for Science, Technology, and Engineering Projects, and also serves as a mnemonic reference to the step-by-step approach of the book.
This volume takes an approach that combines managerial, organizational, and quantitative techniques into a logical sequence of project implementation steps. The book begins by exploring the special methodology imperative for managing these types of sophisticated projects. It then delineates the major steps involved in project integration. The author discusses the management of scope, time, cost, quality, human resources, communications, risk, and procurement. Then, using a compelling case study that profiles the errors leading to the 1986 Challenger disaster, the book examines how flaws in decision-making, failure to consider all factors, lack of communication, and inappropriate priorities can lead to catastrophe.
In today’s fast-changing IT-based, competitive global market, success can be even more elusive and hard won. Effective project management in all facets of operations can give an enterprise the advantage it seeks. In this book, the author’s direct writing style, designed to appeal to busy professionals, conveys the complex concepts of high-stakes project management in a simple, efficient manner. He provides a general framework that shows what needs to be done to manage complex projects, using steps that are flexible, expandable, and modifiable.
Science, Technology, and Engineering
Project Methodology
Introduction to STEP Methodology
Importance of General Project Management Knowledge
Systems Engineering and Program Management
Systems Architecture for Project Management
Guide to Using This Book
Building Blocks for STEP Methodology
Engineering Challenges for Twenty-First Century
STEM Initiatives and Project Conceptions
Emergence of Project Management for STEP
Project Definitions
Project Management Knowledge Areas
Components of the Knowledge Areas
Project Management Processes
Projects and Operations
Factors of STEP Success or Failure
Work Breakdown Structure
Project Organization Structures
Traditional Formal Organization Structures
Projectized Organization
Elements of a Project Plan
General Applicability of Project Management
Documenting Project Lessons Learned
Marvels of STEPs
Advancement of Society on the Back of STE
Levels of Project Execution
Categories of Project Outputs
Unique Aspects of STEPs
Integrated Systems Approach to STEPs
STEP Management Steps
Managing Project Requirements
STEP Integration
Project Integration: Step-by-Step Implementation
Application of CMMI and Carpé Futurum
Project OPR
Project Sustainability
STEP Scope Management
Scope Definitions
Scope Management: Step-by-Step Implementation
Use of DMAIC for Scope Management
Use of SIPOC Diagram for Scope Management
Scope Feasibility Analysis
Dimensions of Scope Feasibility
Industry Conversion for Project Scoping
Assessment of Local Resources and Work Force
Developing Scope-Based Project Proposal
Proposal Preparation Scope
Scope Budget Planning
Project Scoping with WBS
STEP Time Management
Time Management: Step-by-Step Implementation
CPM Network Scheduling
Working with Activity Precedence Relationships
Example of CPM Analysis
CPM Forward Pass
CPM Backward Pass
Determination of Critical Activities
Subcritical Paths
Schedule Templates
Gantt Charts
Project Crashing
Critical Chain Analysis
STEP Cost Management
Cost Management: Step-by-Step Implementation
STEP Portfolio Management
Project Cost Elements
Project Cost Estimation
Project Balance Technique
STEP Quality Management
Quality Management: Step-by-Step Implementation
Six Sigma and Quality Management
Taguchi Loss Function
Identification and Elimination of Sources of Defects
Roles and Responsibilities for Six Sigma
Statistical Techniques for Six Sigma
Lean Principles and Applications
Applying Kaizen to a Process
Lean Task Value Rating System
Lean–Six Sigma within Project Management
STEP Human Resource Management
Aging Workforce in Science, Technology, and Engineering
Knowledge Workers in STE Work Environment
Elements of Human Resource Management
Managing Human Resource Performance
Quantitative Modeling of Worker Assignment
Resource Work Rate Analysis
Model for Technical Human Resource Training
A Conceptual Approach
Extended Training Model
STEP Communications Management
Communications Management: Step-by-Step Implementation
Complexity of Multiperson Communication
Communicating through Triple C Model
Typical Triple C Questions
Triple C Communication
SMART Communication
Triple C Cooperation
Triple C Coordination
Conflict Resolution Using Triple C Approach
Application of Triple C to STEPS
DMAIC and Triple C
STEP Risk Management
Risk Definition
Risk Management: Step-by-Step Implementation
Project Decisions under Risk and Uncertainty
Cost Uncertainties
Schedule Uncertainties
Performance Uncertainties
Risk and Decision Trees
STEP Procurement Management
Procurement Management: Step-by-Step Implementation
Completion and Term Contracts
Procurement Management Plan
Contractor Statement of Work
Organization Process Assets
Contract Feasibility Analysis
Contents of Project Proposal
Contract Teamwork and Cooperation
Vendor Rating System
Rating Procedure
Multicriteria Vendor Selection Technique
Goal Programming
Compromise Programming
Inventory Analysis and Procurement
Economic Order Quantity Model
Quantity Discount
Calculation of Total Relevant Cost
Evaluation of the Discount Option
Sensitivity Analysis
STEP Case Study: Space Shuttle Challenger
Case Background
Foundation for Lessons Learned
Space Shuttle Mission Background and Authorization
Space Shuttle Design Decisions
Shuttle Development Process
Chronology of Developments
The Challenger Mission
Testimonies
Presidential Commission Findings
Management Decision Ambiguities
Additional Commission Findings
Space Shuttle Columbia Disaster
Technical and Organizational Issues
Shuttle Flight Risk Management
Concluding Remarks
Satellite Project Failure: Another STEP Case Example
Death of a Spy Satellite
Appendix A
Appendix B
Appendix C
Index
Adedeji B. Badiru is a professor at the Air Force Institute of Technology in Dayton, Ohio.