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Written by experts with real-world experience in applying ergonomics methodology in a range of contexts, Evaluation of Human Work, Fourth Edition explores ergonomics and human factors from a "doing it" perspective. More than a cookbook of ergonomics methods, the book encourages students to think about which methods they should apply, when, and why. Now in its fourth edition, the editors have again brought together a team of world-renowned experts and created a forum for them to discuss and debate their most valued approaches.
See What’s New in the Fourth Edition:
Significant change of authorship and content in each chapter Five new chapters covering inclusive design, situation awareness, neuroergonomics, ergonomics and quality, and standards in ergonomics design and evaluation Discussion of the idea of reflective practice and Ergonomics/Human Factors Examination of the systems perspective now prevalent in the field Coverage of new tools and the relationship between these physiologically measured parameters and theoretical concepts such as workload, fatigue, stress, or effort
In addition to being a foundational text, the book is an authoritative reference for practising ergonomists. Completely revised and updated, this fourth edition retains the features that have made the book a perennial favorite. After reading each chapter you will feel as though you understand the context of how to practise ergonomics and what aspects of method selection and implementation you should consider. The book provides a guide to the benefits ergonomics and human factors can offer industry, business, or human service professionals.
Table of Contents
Methods in the Understanding of Human Factors
John R. Wilson and Sarah Sharples
FUNDAMENTAL APPROACHES AND TOOLS
Experimental Design and Analysis
Colin Drury, Victor Paquet and Harrison Kelly
Study and Analysis of Complex Cognitive Work
Ann Bisantz, Emilie Roth and Jennifer Watts-Englert
Methods for Collecting and Observing Participant Responses
Sarah Sharples and Sue Cobb
Qualitative Methodology
Sue Hignett and Hilary McDermott
Task Analysis
Andrew Shepherd
Knowledge Elicitation: Methods, Tools and Techniques
Nigel R. Shadbolt and Paul R. Smart
Simulation and Digital Human Modelling
Glyn Lawson and Gary Burnett
METHODS FOR DESIGN OF WORK
Systems Analysis and Design
Robert Houghton, Nora Balfe and John R. Wilson
Involving People in Design Research
David Kirk, Ian McClelland and Jane Fulton Suri
Inclusive Design and Design for Special Populations
Edward Elton and Colette Nicolle
Analysis and Design of Warnings in the Workplace
Christopher B. Mayhorn, Michael S. Wogalter and Kenneth R. Laughery
Evaluating Human-Computer Interaction
Chris Baber
Analysing and Designing Control Facilities
Rebecca Charles, Sarah Sharples, Jane A. Rajan, John R. Wilson and John Wood
ASSESSMENT OF IMPACT OF WORK ON INDIVIDUALS
Physiological Bases of Work Assessment
Karen Søgaard and Gisela Sjøgaard
Assessment of Physical Job Demands
Jonisha P. Pollard and Patrick G. Dempsey
Biomechanical Basis of Ergonomics Assessment
Patrick G. Dempsey and Moira Munro
Definition and Measurement of Human Workload
Sarah Sharples and Ted Megaw
Situation Awareness
David Golightly
Assessment of Potentially Streßful Work and Organisational Environments: Theory and Method
Tom Cox and Amanda Griffiths
Psychophysiological Measurement of Physical and Cognitive Work
Jung-Yong Kim, Young-Jin Cho and Seung-Nam Min
Neuroergonomic Methods for the Evaluation of Cognitive and Physical Work
Raja Parasuraman and Ranjana Mehta
ASSESSMENT AND DESIGN OF THE PHYSICAL WORKPLACE
Environmental Ergonomics Survey
Ken Parsons
Ergonomics Assessment of Thermal Environments
Ken Parsons
Assessment of the Visual Environment
Peter A. Howarth
Auditory Environment and Noise Assessment
Christine M. Haslegrave
Anthropometry for Ergonomic Design
David Feathers, Clive D’Souza and Victor Paquet
METHODS IN ORGANISATIONAL AND SOCIAL HUMAN FACTORS
Sociotechnical Design of Work Systems
Patrick Waterson
Teamwork and Team Performance Measurement
Alyssa Marshall, Tiffany Bisbey and Eduardo Salas
Human Reliability Aßeßment
Barry Kirwan
Incident Reporting and Analysis
Brendan Ryan
Ergonomic Interventions in the Implementation of New Technical Systems
Ken Eason
Methods in Systems Ergonomics
Carys E. Siemieniuch and Murray A. Sinclair
IMPLEMENTATION AND ANALYSIS OF HUMAN FACTORS
Participatory Ergonomics
Diane Gyi, Sally Shalloe and John R. Wilson
Cost-Benefit Analysis for Human Factors
Emile Tompa, Mike Foley and Dwayne Van Eerd
Integrating Ergonomics and Quality Concepts
Jörgen A.E. Eklund and Paul H.P. Yeow
Standards in Ergonomics Design and Evaluation
Mike Gray and Tom Stewart
CONCLUSION
Ergonomics and HF as Reflective Practice
Sarah Sharples and Peter Buckle
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Editor(s)
Biography
John R Wilson was Professor of Human Factors at the University of Nottingham and also worked for many years part time as a human factors specialist within Network Rail, the UK rail infrastructure provider. He was both a Chartered Psychologist and a Chartered Engineer, as well as being a Fellow of the Institute of Ergonomics and Human Factors (president in 2010-2011), member of the HFES and Registered European Ergonomist. He was editor-in-chief of Applied Ergonomics, in 1995 was awarded the Sir Frederic Bartlett Medal of the Ergonomics Society for services to international ergonomics teaching and research, and was awarded the Distinguished Overseas Colleague Award of the US Human Factors and Ergonomics Society in 2008. He served for many years on the Council and the Executive of the International Ergonomics Association.
Sarah Sharples is a Professor of Human Factors at the University of Nottingham. She leads a number of projects investigating novel technologies in workplace contexts including transport, manufacturing and healthcare, collaborating with a wide range of industry and academic partners. She is a Fellow of the Institute of Ergonomics and Human Factors and will be president of the institute in 2014-2015. She led the Human Factors Research Group at the University of Nottingham to the award of the President’s Medal from the Institute of Ergonomics and Human Factors in 2013.
Reviews
"From the first edition, this text was a ‘must have’; it still is. Ergonomics/human factors (E, HF) addresses real problems in the real world and its broad arsenal of methods and tools is one of the strengths of the field. …This fourth edition continues the same overall concept as the first, but has added a number of new chapters and updated all existing ones. As always, the chapter authors are experts in their area. The emphasis on being up-to-date and authoritative makes the book an essential source for anyone interested in the human –system design and interaction."
—Professor Ann Williamson, University of New South Wales, Australia
"… great book. If you liked the previous editions of the book, then you will like this new fourth edition even better. The late john Wilson and his colleague Sarah Sharples have done an amazing job in pulling a group of international experts that cover the range of human factors and ergonomics domains."
—Pascale Carayon, University of Wisconsin-Madison"For most occupational health physicians, 'Evaluation of Human Work (Fourth Edition)' is likely to be a handy reference source for study or research due to the variety and complexity of the specialist areas discussed. For the trainee in occupational medicine or the experienced consultant, it will be an enlightening source of balanced material to give direction in problem-solving investigations. With its very reasonable price, it would be an asset to any occupational health office or clinic where there is a genuine interest in working practice."
—Occupational Medicine, January 2016
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